Patient Reviews
Patient Feedback
At Digestive Health Associates of Texas, we are a physician-led network with a patient-minded center. That means that no matter what, our patients come first. We value you, and we want you and your family to live as long and as comfortably as possible. When you visit our Dallas, TX or surrounding area offices, you can rest assured that your health is our number-one priority. But we also know that it's tough trying to find a GI doctor you love. We're happy to provide the below reviews so you can get to know what we're about from past and present patients who have been in your shoes. Once you review the below feedback, we'd love the chance to talk to you about how we can help you!
"I am giving Doctor Alvarez 5 stars because she seems to be a caring doctor that truly wants what's best for her patients. However, the office staff, specifically the woman that works at the front desk was extremely rude (not the lady with the grey hair and glasses, she was nice) to an elderly woman that had been sitting in the office, waiting for an hour and a half. When the elderly lady asked her how much longer, the woman scoffed at her and told her in a very condisending tone that they had to get a room for her. At this point, I get up from my chair to speak to the nice lady, and the rude lady interjects into the conversation with an attitude the size of Texas, 'I already told her we are waiting for a room'. I am appaled at the lack of caring or empathy this woman showed to someone 40 years older than her. Pathetic. Please teach your office staff to respect their elders."